Last Updated: Nov 23, 2025

Privacy Policy

1. Information We Collect

We collect account information such as your name and email address when you create an account. Payment information is collected and processed by our payment processors, including Stripe and Paddle. Paddle may handle PayPal and other payment methods. We do not store full payment card details. All sensitive payment information is handled directly by the payment processors.

We collect usage data related to how you use our Service, including file mirroring activity, link information, and general interaction logs. Logs may include your IP address, device information, browser type, and software details. We also collect technical data to diagnose errors or monitor stability through services such as Sentry.

2. How We Use Your Information

We use the information we collect to provide and maintain our Service, process payments, improve and personalize your experience, communicate with you about your account or transactions, monitor abuse or suspicious activity, and comply with legal obligations. Analytics data is processed in aggregated or anonymized form whenever reasonably possible.

3. Information Sharing and Disclosure

We may share your information with trusted service providers who help us operate our Service. These include Stripe and Paddle for payment processing, analytics providers, error monitoring tools, and infrastructure platforms. We may disclose information to comply with legal obligations or to protect the rights, safety, or property of BAIDUDL Cloud Services or others. We do not sell or trade your personal information.

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your information. While we strive to use secure methods to safeguard your data, no system can provide absolute security. Deleted information may remain in encrypted backups for a limited time before it is permanently removed.

5. User Rights and Choices

You may request access to, correction of, or deletion of your personal information by contacting us. You may choose to opt out of receiving promotional messages.

6. Use of Cookies and Analytics

We use cookies to support essential functions and improve your experience. We use analytics and monitoring tools, including Google Analytics, Sentry, and similar providers, to understand how users interact with our Service and to diagnose performance issues. These providers may collect technical data according to their own privacy policies. The tools we use may change over time.

7. Third-Party Services

Our Service uses Stripe and Paddle for payment processing. Paddle may process PayPal and additional payment methods. We also rely on analytics and monitoring services, including Google Analytics, Sentry, and other providers that may be added or removed as the Service evolves. You should review their privacy policies to understand how they handle your information.

8. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under this age.

9. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated Last Updated date.

10. Contact Information

If you have any questions about this Privacy Policy, you may contact us at support@baidudl.cloud

11. Data Retention

Mirrored files are stored temporarily on Google Drive, Cloudflare R2, or Amazon Web Services S3 for up to 7 days before deletion. Usage logs and other operational data may be retained for security, auditing, or compliance purposes. Personal account data may be retained for a limited period after account deletion to meet legal or accounting requirements.

12. Legal Compliance

We may disclose information to legal authorities if required by law. Users will be notified of such requests unless a legal restriction prevents notice. In cases involving serious illegal content such as CSAM, users will not be notified.

13. Data Breach Notification

If your personal information is affected by a data breach, we will notify you and any relevant authorities in accordance with applicable laws.

14. International Data Transfers

Your information may be processed or stored in countries outside your home country. By using our Service, you agree to the transfer of your information to these jurisdictions..