Last Updated: Mar 3, 2025
We offer full refunds for subscription plans within 7 days of purchase, provided no files have been downloaded. This is due to the significant bandwidth consumption involved in file processing, which can affect service efficiency and increase queue times for other users.
For one-time plans, refunds are generally not available unless the link exceeds the plan's file size limit or is deemed invalid. However, under our Guaranteed Delivery Policy, you may be eligible for a full refund if you do not receive at least one file within the applicable delivery period (24 hours for standard one-time plans, 48 hours for subscription plans, and 5 days for large file plans), provided you meet the eligibility requirements. Refunds are not available once the files have been successfully delivered or processed.
As our service is classified as a digital product, refunds are subject to these specific terms. By signing up for our service, you acknowledge and agree to these terms, including the withholding of refunds in applicable cases.
I have read the terms and confirm my eligibility. Proceed with the refund.